Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make purchases from clarovue.com (hereinafter referred to as "the Site").

Collection of Personal Information

We commit to:
• Securely collecting payment information such as credit card details on SSL-encrypted pages
• Never selling user contact information
• Not using users' personal information or images for advertising without consent
• Not primarily collecting personal information through our website

Free gifts or incentives are only provided in the following cases:
■ Included with product purchases
■ As part of marketing campaigns
■ When the primary purpose is not personal information collection

Device Information

Collected data: Web browser version, IP address, time zone, cookie data, browsing history, search terms, site interaction behavior
Purpose: Optimizing site loading, analyzing usage to improve services
Collection method: Automatically gathered through cookies, log files, web beacons, etc.
Disclosure: Shared with Shopify platform

Order Information

Collected data: Name, billing address, shipping address, payment information (including credit card numbers), email, phone number
Purpose: Fulfilling contractual obligations (product delivery, payment processing, logistics), issuing receipts, order confirmation, risk screening
Collection method: Voluntarily provided by user
Disclosure: Shared with Shopify platform

Customer Support Information

Collected data: Name, email
Purpose: Providing customer service
Collection method: Voluntarily provided by user
Disclosure: Shared with Shopify platform

Sharing Personal Information

We only share information with third parties in these cases:
• Using Shopify to operate our store (see their privacy policy: https://www.shopify.com/legal/privacy)
• Complying with legal requirements (such as subpoenas, search warrants)
• Protecting legitimate rights and interests

Use of Personal Information

We use your information for:
• Product sales
• Payment processing
• Order fulfillment
• Product updates and notifications

Legal Basis (EU GDPR)

Under the General Data Protection Regulation, our processing of EEA residents' data is based on:
✓ Explicit user consent
✓ Contractual obligation fulfillment
✓ Legal compliance
✓ Protection of vital interests
✓ Performance of public interest tasks
✓ Legitimate business interests (without overriding fundamental rights)

Data Retention

Order information will be archived until you request deletion (see "Your Rights" section)

Automated Decision-Making

EEA residents have the right to object to automated decisions (including profiling) with legal effects. We:
× Do not implement fully automated decision-making with legal effects
√ Shopify employs limited anti-fraud mechanisms (e.g., temporary blocklists of high-risk IPs/credit cards)

SMS Marketing

By these actions you consent to receive marketing SMS:
• Providing phone number during checkout
• Authorizing through subscription forms
• Sending specific keywords
Content includes: Product information, promotions, cart reminders
Important notes:
• SMS reception is not a purchase requirement
• Standard message rates may apply
• Reply "STOP" or click unsubscribe link to opt-out
• Text "HELP" for assistance
Contact email: support@clarovue.com